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Frequently Asked Questions

We currently operate from 9AM - 3PM PST, Monday - Friday, excluding holidays.

Yes, due to the 2018 Farm Bill, industrial hemp products with a concentration of less than 0.3% Delta 9 THC are legal and available to purchase.

All products we carry are third-party lab-tested, and sourced from trusted suppliers.

Certain products will be locked out from shipping due to state regulations and bans. The states that we do not ship to are as follows: Alaska, Arkansas, Colorado, Connecticut, Delaware, Hawaii, Idaho, Iowa, Kentucky, Louisiana, Montana, Massachusetts, Mississippi, North Dakota, New York, Utah, Vermont and Washington.

We do not offer international shipping due to country regulation.

Once you place an order, you will receive a confirmation message through email or SMS that contains your order number. Orders will usually take 1-2 days to process (excluding weekends and holidays).

Once your order has been processed and shipped out, you will receive a follow up message through email or SMS that contains your tracking number. You can also log into your account to locate your tracking number.

If you received an incorrect or defective item, please contact us within 48 hours from the arrival date to return any defective hardware. We will try our best to resolve this issue for you. Please understand that we do not manufacture these products, we receive them from trusted brands, and rely on our suppliers to provide us with quality products.